Privacy Policy

This Privacy Policy explains how Beauty Spot (“Beauty Spot”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information when users install, access, or use the Beauty Spot mobile application and related online services.

By using the Beauty Spot app, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the app.

Before publishing this page, replace the red placeholders in the “Contact Us” section with your real support email, phone number, or contact page URL.

1. Information We Collect

Depending on how you use the app, we may collect the following types of information:

Account and profile information

• Name or customer name.
• Phone number.
• Login or verification information, such as OTP verification status.
• Customer account details needed to identify your account and orders.

Order and shopping information

• Products viewed, selected, added to cart, or purchased.
• Order history, order status, quantities, prices, and payment/delivery details.
• Delivery address, city, area, and notes provided for order fulfillment.

Device, app, and technical information

• Device type, operating system, app version, language preference, and basic diagnostics.
• IP address, server logs, API request logs, and security-related technical data.
• Push notification token, if notifications are enabled in the app.

Optional information

• Photos or uploaded files, only if the app provides a feature that allows you to upload them.
• Location-related information, only if the app requests location permission and you allow it.

2. How We Use Information

We use the information we collect to:

• Create, verify, and manage customer accounts.
• Process orders, carts, delivery requests, invoices, and customer support requests.
• Show products, categories, offers, prices, stock availability, and order history.
• Send service messages, OTP verification messages, order updates, or app notifications.
• Improve app performance, reliability, security, and user experience.
• Prevent fraud, misuse, unauthorized access, and security incidents.
• Comply with legal, tax, accounting, regulatory, or dispute-resolution obligations.

3. Legal Basis and User Consent

We collect and use personal information only where it is necessary to provide the app’s services, fulfill orders, communicate with users, protect the app and our business, comply with legal obligations, or where users have given permission for optional features such as notifications, photos, or location access.

4. Sharing of Information

We do not sell users’ personal information. We may share limited information only when necessary for the following purposes:

• With delivery staff, warehouse staff, or customer service staff to complete orders.
• With hosting, database, analytics, notification, SMS/OTP, or technical service providers that help operate the app.
• With payment or accounting service providers if payment features are enabled.
• With authorities, regulators, or legal parties when required by law or to protect rights and security.

Any third-party service provider should only process information for the service it provides and should apply appropriate confidentiality and security measures.

5. Data Storage and Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Data transmitted between the app and our servers should be protected through HTTPS where available. However, no online service can guarantee absolute security. Users should keep their phone, account, and OTP codes secure and should not share verification codes with others.

6. Data Retention

We keep personal information only for as long as necessary to provide the app’s services, manage orders and customer accounts, comply with legal/accounting obligations, resolve disputes, prevent fraud, and maintain security.

Some order, invoice, transaction, and accounting records may need to be retained for a longer period when required for legitimate business, tax, legal, or regulatory reasons.

7. Account and Data Deletion

Users may request deletion of their Beauty Spot account and associated personal data by contacting us. After receiving a valid request, we will delete or anonymize personal data where possible, unless we need to retain certain information for legal, accounting, security, fraud-prevention, or dispute-resolution reasons.

To request account or data deletion, please use the contact details listed in the “Contact Us” section of this Privacy Policy.

Recommended for Google Play: create a public web page such as https://beautyspot.almas.krd/delete-account where users can request account deletion, and also provide an in-app deletion/request path if the app allows account creation.

8. User Choices and Permissions

Users may control certain data and permissions through their device or app settings, including:

• Notification permissions.
• Camera or photo permissions, if photo upload is used.
• Location permissions, if location-based services are used.
• Account login/logout and customer profile details where available.

Disabling some permissions may limit certain features of the app.

9. Children’s Privacy

Beauty Spot is not intended for children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information through the app, please contact us so we can review and remove the information where appropriate.

10. International Users

The app and its servers may process information in the country where our systems, hosting providers, or service providers operate. By using the app, you understand that your information may be processed and stored in locations where data protection laws may differ from your location.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective date” at the top of this page. Continued use of the app after changes means you accept the updated Privacy Policy.

12. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or how Beauty Spot handles personal information, please contact us:

• Email: [email protected]
• Website: https://beautyspot.almas.krd
• Account/Data deletion URL: https://beautyspot.almas.krd/almas/delete-account